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Zeelool Promise

Zeelool Promise

Zeelool always devotes its efforts to perfect your vision solution, no matter the prescription glasses or the fashion glasses. With years of experience providing its customers with vision solution on line, it could rapidly provide you the best vision solution to meet your needs.

Zeelool guarantee the quality of each pair of eyeglasses online ordered and prior to shipping. Besides each pair of glasses has to go through 7 check procedures including the quality of the frame, the lenses, scratch detection and cleanness to ensure that the accuracy of the prescription. Zeelool will try its best to make sure when you open the package, you will not only be satisfied, but also be surprised.

Zeelool guarantees the delivery time. Zeelool cooperates with the world well-known express companies such as UPS, TNT, FEDEX, EMS and DHL. Zeelool will provide its customers with the tracking number and tracking link for every order to ensure you get the status of your order at every moment.

Zeelool guarantees your satisfaction. All staff of Zeelool will try their best to fulfill their 100% satisfaction promise to its respected customers.

Safe Payment

You can pay for the bills on Zeelool without any worries. Zeelool cooperates with the well-known global payment companies and banks. Shopping on Zeelool, you have nothing to worry about.

Guaranteed shipping

After the eyeglasses processing finished, the shipping department will pack the eyeglasses with firm cases. Then the express company will send them to the shipping address you filled on the website. Meanwhile, Zeelool will send you an email with the tracking information. So you could track your eyeglasses at every moment. If you still could not get your tracking information, you could log in your account on the site to check your order status, or you could contact with Zeelool customer service to get your tracking information total free. Zeelool will try its best to make sure that you get your eyeglasses in the shortest period.

Easy Return & Refund

No worries If you are not satisfied with the eyeglasses ordered on Zeelool, you can choose to return the items for replacement or refund. For more details, please refer to the return & refund policy. Here, every penny of your money will be spent wisely.

Timely Tracking Information

On Zeelool, it provides its customers with free tracking info after the ship order gernerated so that you can track your glasses all the time, until the goods in your hands.